Dr. Khanh and I made some English language questionnaires
(which Mr Tan translated to Vietnamese), and then the class participants distributed them. During one day at Crocodile Lake, we
got 13 responses. The responses were helpful- they were asked to rank everything
from the park website to the food to how much fun/education was had on their
various tours.
We quickly learned that the form needs to be simplified. We
discussed the responses as a group and the visitors had identified some issues
that we had already discussed as a group- limitations of the website, issues
with trying book rooms or tours, for example. Everyone seemed really happy to
help.
I’ll write a new form
and David and I (and maybe some staff) can distribute these in the park in the
upcoming week.
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